are you in disaster phase?
Problems in I.T. infrastructure come in many shapes and scenarioius. What if your infrastructure went into disaster while your current I.T. service provider is no longer trusted, cabable to restore, or both ? Then you need someone highly skilled and intelligent, who can quickly jump-in, learn you configuration and find a way to fix your system as quick as possible.
hOW WE CAN SAVE YOUR BUSINESS?
We can hep companies in the following scenarious:
- Server crash
- Server is not responsive
- Disk Array is broken
- Core Network is down
- Internet is down
- E-mail system is down
- Mission-critical application is down
- Malware infection
- Security breach
WAYS WE DELIVER RAPID RESPONSE SERVICE
In order to respond to emergencies in a quickest possible way, we use 3x approaches:
Phone support: our engineer will ask questions and then talk you through the solution. This is the quickest way to have you back up and running.
Remote support: we will remote to your system for conducting system health check, building problem a problem description and then fixing the issue.
On-site support: if none of the above is efficient enough, we will come on-site.
Our Rapid Response Service is affordable for small businesses, worth to mention that we do not charge for travel time if you are in Sydney metropolitan area.
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